At the Widdowson Group we live, breathe and survive on the quality of service we offer to our customers and effective communication and information is a major factor in offering us competitive advantage.
Road Tech’s fully integrateable computer systems offers us the total package to support our various logistics operations and ‘Cab-Link ’itself completes an 18 month IT project in our Traffic Division to make our systems paperless through Internet booking, electronic pod information and the Cab-Link facility.
The Cab–Link product has received overwhelming and positive feedback from our customers,traffic planners and drivers who all see the benefits it will bring both themselves and the company in their respective day to day functions.
Cost control is a necessary discipline in our market sector and Cab-Link gives us the ability to manage and improve our controls through effective planning, fuel monitoring, driver’s hours and expenses, cost effective communication and real time information to the customer, we estimate our investment in the system will be paid back in 18 months.
John Hawksworth – Commercial Director
The great benefit for us is that Cab-Link is a Roadrunner product. Having worked closely with Road Tech and used their excellent Traffic Management package for many years, we naturally wanted them to look after our in cab communications - it has to be right.
Unlike other systems which are simply bolt-on products, Roadrunner Cab-Link is a genuine Roadrunner module.
Obviously it's fully integrated with our whole Roadrunner Traffic system, providing us with real-time updates of all consignments and POD information.
Our planners’ Traffic Diaries are truly live. Jobs are updated from Cab-Link as soon as they have been collected, delivered or even delayed. This system has given us a substantial reduction of expensive and time consuming phone calls between vehicles and office. Our drivers are happier to get on with it and our traffic office has more time to plan efficiently.
Mr Peter Simpson (MD)
RASE provide high quality supply chain solutions for the agricultural industry. The company uses integrated Roadrunner Warehouse and Traffic modules - an entire logistics management system which enables us to offer a reliable next day service. Now after in-depth trials of other systems we are delighted to have installed Roadrunner Cab-Link.
The ability to access vehicle data at any time, enables us to pass instant progress of deliveries to our customers. Using live data calls is saving a lot of money against costly SMS text messages between the office and vehicles. There are so many benefits with Roadrunner’s system.
Mr Geoff Hill (MD)
We specialise in timed deliveries between Heathrow and our base depot on the M25, therefore accurate and reliable vehicle contact is extremely important to us. Roadrunner Cab-Link provides peace of mind and literally keeps us informed minute by minute of all work in progress. Its wide functionality is very impressive and I am convinced using Roadrunner products have helped us win new contracts.
Road Tech provides all our computer requirements and we now have a total solution for office and vehicles. I must say that both support and back-up are also second to none. We think that Roadrunner Cab-Link is by far the best on the market.
Mr Terry Stevens (MD)